If your item arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery. We will take full responsibility and arrange for a replacement or repair at no extra cost. To speed up the resolution process, kindly provide clear images of the damage and your order details. Reach out to us at digitalnetworkservices@gmail.com or call +1 703-300-5728, and our support team will assist you promptly.